Disclaimer

Last updated: 26 March 2026

1. General Information

The information and services provided by IndoEvisa are for general informational and administrative purposes only.

IndoEvisa is a private service provider offering technology-enabled assistance in connection with visa applications and related documentation, operating at www.indoevisa.com.

2. No Government Affiliation

IndoEvisa is not a government authority, embassy, consulate, or immigration office.

We are not affiliated with, endorsed by, or acting on behalf of any government or official authority unless expressly stated otherwise.

3. No Guarantee of Outcome

We do not guarantee the approval, issuance, timing, or outcome of any visa or immigration application.

All decisions, including approvals, refusals, processing times, and conditions, are made solely by the relevant government authorities.

4. No Legal or Professional Advice

The Services and any information provided through our platform, website, or communications do not constitute legal advice, immigration advice, or any other form of professional advice.

Users should seek qualified professional advice where necessary.

5. Accuracy of Information

While we make reasonable efforts to assist in organizing and reviewing information, we do not guarantee the accuracy, completeness, or correctness of any information provided.

You remain solely responsible for verifying all information and ensuring compliance with applicable requirements.

6. Third-Party and Government Dependency

Our Services rely on third-party systems, including government platforms, embassies, consulates, and payment providers.

We do not control and are not responsible for the availability, performance, or actions of such third parties.

7. Limitation of Responsibility

To the fullest extent permitted by applicable law, IndoEvisa shall not be responsible for any loss, delay, rejection, or outcome arising from:

(a) decisions made by government authorities;
(b) delays or changes in immigration policies or procedures;
(c) inaccurate or incomplete information provided by users;
(d) failures or disruptions of third-party systems; or
(e) events beyond our reasonable control.

8. Use at Your Own Risk

Your use of the Services is at your own discretion and risk.

9. Relationship with Terms

This Disclaimer should be read together with our Terms and Conditions, Privacy Policy, and Refund & Cancellation Policy.

In the event of any inconsistency, the Terms and Conditions shall prevail.

10. Consumer Rights

Nothing in this Disclaimer limits or excludes any rights you may have under applicable law.

11. Status of this Disclaimer

This Disclaimer is provided for informational purposes only. It should be read together with our Terms and Conditions, Privacy Policy, and Refund & Cancellation Policy. In the event of any inconsistency, the Terms and Conditions shall prevail.

12. Contact Us

If you have any questions about this Disclaimer, please contact us at:

PT SABAVIA GLOBAL TECH (doing business as IndoEvisa)

Website: www.indoevisa.com

Jl. Cikini IV No. 10, Samofis Unit 3B, Central Jakarta, DKI Jakarta 10330, Indonesia

Email: support@indoevisa.com